--- title: Team Care Dental Help Center | Colin Ambler (2) description: For educational content, courses and tutorials. (2) --- [Skip to the main content.](https://academy.teamcaredental.com/help-center/author/colin-a/page/2#main-content) [![PNG for Web (600 × 300 px) (2)](https://academy.teamcaredental.com/hubfs/PNG%20for%20Web%20(600%20%C3%97%20300%20px)%20(2).svg "PNG for Web (600 × 300 px) (2)")](https://www.teamcaredental.com/) [![PNG for Web (600 × 300 px) (2)](https://academy.teamcaredental.com/hubfs/PNG%20for%20Web%20(600%20%C3%97%20300%20px)%20(2).svg "PNG for Web (600 × 300 px) (2)")](https://www.teamcaredental.com/) Toggle Menu Toggle Menu - Example Link - Example Link - Example Link [*Facebook*](https://academy.teamcaredental.com/help-center/author/colin-a/page/2#0) [*Instagram*](https://academy.teamcaredental.com/help-center/author/colin-a/page/2#0) [*LinkedIn*](https://academy.teamcaredental.com/help-center/author/colin-a/page/2#0) [*Twitter*](https://academy.teamcaredental.com/help-center/author/colin-a/page/2#0) [*Youtube*](https://academy.teamcaredental.com/help-center/author/colin-a/page/2#0) [*Medium*](https://academy.teamcaredental.com/help-center/author/colin-a/page/2#0) # Colin Ambler [![What is Aftercare? What is a Day Sheet?](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/what-is-aftercare) #### [What is Aftercare? What is a Day Sheet?](https://academy.teamcaredental.com/help-center/what-is-aftercare) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 2:15:30 PM Each member of your team has certain responsibilities around the office. Aftercare is the means the team knows what got done / didn't and who did /... [General](https://academy.teamcaredental.com/help-center/tag/general) [FAQ](https://academy.teamcaredental.com/help-center/tag/faq) [Read More](https://academy.teamcaredental.com/help-center/what-is-aftercare) [![Why aren't my appointments showing up?](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/why-arent-my-appointments-showing-up) #### [Why aren't my appointments showing up?](https://academy.teamcaredental.com/help-center/why-arent-my-appointments-showing-up) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 2:13:16 PM The most common cause is that the appointment has not yet been “set complete” in your PMS system. TeamCare looks very closely at the status of the... [General](https://academy.teamcaredental.com/help-center/tag/general) [FAQ](https://academy.teamcaredental.com/help-center/tag/faq) [Read More](https://academy.teamcaredental.com/help-center/why-arent-my-appointments-showing-up) [![Setting up practice data sync with Open Dental](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/setting-up-practice-data-sync-with-open-dental) #### [Setting up practice data sync with Open Dental](https://academy.teamcaredental.com/help-center/setting-up-practice-data-sync-with-open-dental) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 2:11:00 PM For Open Dental customers that are setting up TeamCare for the first time, the process is quick and simple. You may follow steps below and/or... [General](https://academy.teamcaredental.com/help-center/tag/general) [Practice Data Setup](https://academy.teamcaredental.com/help-center/tag/practice-data-setup) [Read More](https://academy.teamcaredental.com/help-center/setting-up-practice-data-sync-with-open-dental) [![HR Basics: Adding New Employee](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/hr-basics-adding-new-employee) #### [HR Basics: Adding New Employee](https://academy.teamcaredental.com/help-center/hr-basics-adding-new-employee) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 2:08:46 PM [Getting Started](https://academy.teamcaredental.com/help-center/tag/getting-started) [HR & Managing Stuff](https://academy.teamcaredental.com/help-center/tag/hr-managing-stuff) [Read More](https://academy.teamcaredental.com/help-center/hr-basics-adding-new-employee) [![Deactivating (removing) a team member](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/deactivating-removing-a-team-member) 1 min read #### [Deactivating (removing) a team member](https://academy.teamcaredental.com/help-center/deactivating-removing-a-team-member) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 2:07:55 PM If you need to deactivate a user account in your system, follow these simple steps: Note: Only authorized users with the appropriate permissions will... [Getting Started](https://academy.teamcaredental.com/help-center/tag/getting-started) [HR & Managing Stuff](https://academy.teamcaredental.com/help-center/tag/hr-managing-stuff) [Read More](https://academy.teamcaredental.com/help-center/deactivating-removing-a-team-member) [![What are payroll calculators](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/what-are-payroll-calculators) #### [What are payroll calculators](https://academy.teamcaredental.com/help-center/what-are-payroll-calculators) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 2:05:29 PM Payroll calculators make the math easy for you! And give you insights of where you might be overspending. [Getting Started](https://academy.teamcaredental.com/help-center/tag/getting-started) [Payroll & Calculators](https://academy.teamcaredental.com/help-center/tag/payroll-calculators) [Read More](https://academy.teamcaredental.com/help-center/what-are-payroll-calculators) [![Front Desk Aftercare: Treatment Planner](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/front-desk-aftercare-treatment-planner) 2 min read #### [Front Desk Aftercare: Treatment Planner](https://academy.teamcaredental.com/help-center/front-desk-aftercare-treatment-planner) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 2:02:58 PM TeamCare's treatment planning module is easy, powerful and informs critical insights on practice and staff performance trends. Best of all, it... [Case Presentation & Acceptance](https://academy.teamcaredental.com/help-center/tag/case-presentation-acceptance) [Creating & Managing Treatment Plans](https://academy.teamcaredental.com/help-center/tag/creating-managing-treatment-plans) [Read More](https://academy.teamcaredental.com/help-center/front-desk-aftercare-treatment-planner) [![How much of presented treatment actually becomes completed treatment?](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/how-much-of-presented-treatment-actually-becomes-completed-treatment) #### [How much of presented treatment actually becomes completed treatment?](https://academy.teamcaredental.com/help-center/how-much-of-presented-treatment-actually-becomes-completed-treatment) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 1:56:56 PM [Getting Started](https://academy.teamcaredental.com/help-center/tag/getting-started) [Case Presentation & Acceptance](https://academy.teamcaredental.com/help-center/tag/case-presentation-acceptance) [Read More](https://academy.teamcaredental.com/help-center/how-much-of-presented-treatment-actually-becomes-completed-treatment) [![Treatment Plans are connected to Doctor, Hygienst and Front Desk](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/treatment-plans-are-connected-to-doctor-hygienst-and-front-desk) 1 min read #### [Treatment Plans are connected to Doctor, Hygienst and Front Desk](https://academy.teamcaredental.com/help-center/treatment-plans-are-connected-to-doctor-hygienst-and-front-desk) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 1:50:58 PM Using TeamCare, you have this easy ability using Front Desk: Day Sheet & Aftercare to very easily collect meaningful data about underlying trends in... [Getting Started](https://academy.teamcaredental.com/help-center/tag/getting-started) [Case Presentation & Acceptance](https://academy.teamcaredental.com/help-center/tag/case-presentation-acceptance) [Read More](https://academy.teamcaredental.com/help-center/treatment-plans-are-connected-to-doctor-hygienst-and-front-desk) [![How does preappointment get tracked and reported?](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/how-does-preappointment-get-tracked-and-reported) 1 min read #### [How does preappointment get tracked and reported?](https://academy.teamcaredental.com/help-center/how-does-preappointment-get-tracked-and-reported) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 1:42:50 PM Preappointment reporting is available by navigating to Dashboard > Hygiene > Preappointment. [Retention and Reactivation](https://academy.teamcaredental.com/help-center/tag/retention-and-reactivation) [Preappointment](https://academy.teamcaredental.com/help-center/tag/preappointment) [Read More](https://academy.teamcaredental.com/help-center/how-does-preappointment-get-tracked-and-reported) [Prev](https://academy.teamcaredental.com/help-center/author/colin-a/page/1) [1](https://academy.teamcaredental.com/help-center/author/colin-a/page/1) [2](https://academy.teamcaredental.com/help-center/author/colin-a/page/2) [3](https://academy.teamcaredental.com/help-center/author/colin-a/page/3) [4](https://academy.teamcaredental.com/help-center/author/colin-a/page/4) [Next](https://academy.teamcaredental.com/help-center/author/colin-a/page/3) [![PNG for Web (600 × 300 px)](https://academy.teamcaredental.com/hubfs/PNG%20for%20Web%20(600%20%C3%97%20300%20px).svg)](https://www.teamcaredental.com/) - [Terms and Conditions](https://www.teamcaredental.com/privacy) - [Built by Wild Rover](https://www.wildrover.co/) © 2026 TeamCare Dental, LLC *Return to Top*