--- title: Team Care Dental Help Center | Colin Ambler description: For educational content, courses and tutorials. --- [Skip to the main content.](https://academy.teamcaredental.com/help-center/author/colin-a/page/1#main-content) [![PNG for Web (600 × 300 px) (2)](https://academy.teamcaredental.com/hubfs/PNG%20for%20Web%20(600%20%C3%97%20300%20px)%20(2).svg "PNG for Web (600 × 300 px) (2)")](https://www.teamcaredental.com/) [![PNG for Web (600 × 300 px) (2)](https://academy.teamcaredental.com/hubfs/PNG%20for%20Web%20(600%20%C3%97%20300%20px)%20(2).svg "PNG for Web (600 × 300 px) (2)")](https://www.teamcaredental.com/) Toggle Menu Toggle Menu - Example Link - Example Link - Example Link [*Facebook*](https://academy.teamcaredental.com/help-center/author/colin-a/page/1#0) [*Instagram*](https://academy.teamcaredental.com/help-center/author/colin-a/page/1#0) [*LinkedIn*](https://academy.teamcaredental.com/help-center/author/colin-a/page/1#0) [*Twitter*](https://academy.teamcaredental.com/help-center/author/colin-a/page/1#0) [*Youtube*](https://academy.teamcaredental.com/help-center/author/colin-a/page/1#0) [*Medium*](https://academy.teamcaredental.com/help-center/author/colin-a/page/1#0) # Colin Ambler [![TeamCare Dental](https://academy.teamcaredental.com/hubfs/Onboarding%20Home%20Base%20Page/Level%205.png)](https://academy.teamcaredental.com/help-center/level-5-onboarding) #### [Level 5: Leaderboards, Rewards, and Incentives](https://academy.teamcaredental.com/help-center/level-5-onboarding) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Sep 12, 2023 10:05:29 AM Level 5 Engage, Analyze, and Reward [Onboarding - Level 5](https://academy.teamcaredental.com/help-center/tag/onboarding-level-5) [Read More](https://academy.teamcaredental.com/help-center/level-5-onboarding) [![TeamCare Dental](https://academy.teamcaredental.com/hubfs/Onboarding%20Home%20Base%20Page/Level%204.png)](https://academy.teamcaredental.com/help-center/level-4-onboarding) #### [Level 4: Optimizing Treatment Plan Presentations](https://academy.teamcaredental.com/help-center/level-4-onboarding) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Sep 12, 2023 10:02:06 AM Level 4 TXP Strategy and Daily Reporting [Onboarding - Level 4](https://academy.teamcaredental.com/help-center/tag/onboarding-level-4) [Read More](https://academy.teamcaredental.com/help-center/level-4-onboarding) [![TeamCare Dental](https://academy.teamcaredental.com/hubfs/Onboarding%20Home%20Base%20Page/Level%203.png)](https://academy.teamcaredental.com/help-center/level-3-onboarding) #### [Level 3: Reactivation and Retention](https://academy.teamcaredental.com/help-center/level-3-onboarding) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Sep 12, 2023 9:52:54 AM Level 3 BOOST PRODUCTIVITY USING THE REACTIVATION CALL QUEUE [Onboarding - Level 3](https://academy.teamcaredental.com/help-center/tag/onboarding-level-3) [Read More](https://academy.teamcaredental.com/help-center/level-3-onboarding) [![TeamCare Dental](https://academy.teamcaredental.com/hubfs/Onboarding%20Home%20Base%20Page/Level%201.png)](https://academy.teamcaredental.com/help-center/level-1-onboarding) #### [Level 1: Monitoring Dashboards & Setting Production Goals](https://academy.teamcaredental.com/help-center/level-1-onboarding) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Sep 12, 2023 9:49:40 AM Level 1 Kickstart Practice Operations with TeamCare Goal Management [Onboarding - Level 1](https://academy.teamcaredental.com/help-center/tag/onboarding-level-1) [Read More](https://academy.teamcaredental.com/help-center/level-1-onboarding) [![](https://academy.teamcaredental.com/hubfs/Onboarding%20Home%20Base%20Page/Level%202.png)](https://academy.teamcaredental.com/help-center/level-2-onboarding) #### [Level 2: Setting Up Your Profile & Daily Notifications](https://academy.teamcaredental.com/help-center/level-2-onboarding) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Sep 12, 2023 9:48:29 AM Level 2 CUSTOMIZE YOUR EXPERIENCE [Onboarding - Level 2](https://academy.teamcaredental.com/help-center/tag/onboarding-level-2) [Read More](https://academy.teamcaredental.com/help-center/level-2-onboarding) [![Patients lost -- are not lost forever!](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/patients-lost-are-not-lost-forever) 1 min read #### [Patients lost -- are not lost forever!](https://academy.teamcaredental.com/help-center/patients-lost-are-not-lost-forever) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 2:24:50 PM We want to keep our patients, right?! Losing patients is bad ... keeping (retaining) patients is good. So in the best case scenario, a practice would... [Retention and Reactivation](https://academy.teamcaredental.com/help-center/tag/retention-and-reactivation) [Reactivation](https://academy.teamcaredental.com/help-center/tag/reactivation) [Read More](https://academy.teamcaredental.com/help-center/patients-lost-are-not-lost-forever) [![Clinical Day Sheet Overview](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/clinical-day-sheet-overview) #### [Clinical Day Sheet Overview](https://academy.teamcaredental.com/help-center/clinical-day-sheet-overview) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 2:21:46 PM Case Tracking Lab Case Ortho case Referral Case Clinical Note [General](https://academy.teamcaredental.com/help-center/tag/general) [Oriented by Role](https://academy.teamcaredental.com/help-center/tag/oriented-by-role) [Read More](https://academy.teamcaredental.com/help-center/clinical-day-sheet-overview) [![Hygienist Day Sheet Overview](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/hygienist-day-sheet-overview) #### [Hygienist Day Sheet Overview](https://academy.teamcaredental.com/help-center/hygienist-day-sheet-overview) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 2:20:47 PM Preappointment Clinical Note Reactivation [General](https://academy.teamcaredental.com/help-center/tag/general) [Oriented by Role](https://academy.teamcaredental.com/help-center/tag/oriented-by-role) [Read More](https://academy.teamcaredental.com/help-center/hygienist-day-sheet-overview) [![Front Desk: No treatment plan or deferred treatment](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/front-desk-no-treatment-plan-or-deferred-treatment) 1 min read #### [Front Desk: No treatment plan or deferred treatment](https://academy.teamcaredental.com/help-center/front-desk-no-treatment-plan-or-deferred-treatment) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 2:19:30 PM Select Before reading this article, please refer to our Front Desk: Day Sheet & Aftercare article. [General](https://academy.teamcaredental.com/help-center/tag/general) [Oriented by Role](https://academy.teamcaredental.com/help-center/tag/oriented-by-role) [Read More](https://academy.teamcaredental.com/help-center/front-desk-no-treatment-plan-or-deferred-treatment) [![Win (every) day, win the month, win the year!](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/win-every-day-win-the-month-win-the-year) #### [Win (every) day, win the month, win the year!](https://academy.teamcaredental.com/help-center/win-every-day-win-the-month-win-the-year) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 2:16:31 PM [General](https://academy.teamcaredental.com/help-center/tag/general) [FAQ](https://academy.teamcaredental.com/help-center/tag/faq) [Read More](https://academy.teamcaredental.com/help-center/win-every-day-win-the-month-win-the-year) [1](https://academy.teamcaredental.com/help-center/author/colin-a/page/1) [2](https://academy.teamcaredental.com/help-center/author/colin-a/page/2) [3](https://academy.teamcaredental.com/help-center/author/colin-a/page/3) [4](https://academy.teamcaredental.com/help-center/author/colin-a/page/4) [Next](https://academy.teamcaredental.com/help-center/author/colin-a/page/2) [![PNG for Web (600 × 300 px)](https://academy.teamcaredental.com/hubfs/PNG%20for%20Web%20(600%20%C3%97%20300%20px).svg)](https://www.teamcaredental.com/) - [Terms and Conditions](https://www.teamcaredental.com/privacy) - [Built by Wild Rover](https://www.wildrover.co/) © 2026 TeamCare Dental, LLC *Return to Top*