Help Center

1 min read

Patients lost -- are not lost forever!

Colin Ambler: Aug 2, 2023 2:24:50 PM

We want to keep our patients, right?! Losing patients is bad ... keeping (retaining) patients is good. So in the best case scenario, a practice would...

1 min read

How does preappointment get tracked and reported?

Colin Ambler: Aug 2, 2023 1:42:50 PM

Preappointment reporting is available by navigating to Dashboard > Hygiene > Preappointment.

2 min read

Making Reactivation Calls

Colin Ambler: Aug 2, 2023 1:42:21 PM

Reactivation is a critical part of retaining your patients. TeamCare offers to easy-to-use, constantly updating and self-reportable system for your...

1 min read

Preappointment - 5% Difference is Everything

Colin Ambler: Aug 2, 2023 1:41:57 PM

If you haven't already, please read the article: What is churn? Am I actually losing patients? The point is: CHURN (or patient loss) unfortunately...

1 min read

Front Desk: Day Sheet & Aftercare

Colin Ambler: Aug 2, 2023 1:37:23 PM

On a per-patient basis, the front desk is responsible to manage the next appointments for a patient with respect to ...

Inconvenient appointments don't show-up...so pre-appointment into Primetime!!

Colin Ambler: Aug 2, 2023 1:36:31 PM

It's well-researched statistically proven that when patients are forced to take off of work that they will have a higher likelihood to cancel their...

1 min read

What is churn? Am I actually losing patients?

Colin Ambler: Aug 2, 2023 1:35:41 PM

We want to keep our patients, right?! Losing patients is bad ... keeping (retaining) patients is good. So in the best case scenario, a practice would...