---
title: Inconvenient appointments don't show-up...so pre-appointment into Primetime!!
description: Inconvenient appointments don't show-up...so pre-appointment into Primetime!!
image: https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png
---

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# Inconvenient appointments don't show-up...so pre-appointment into Primetime!!

[![Picture of Colin Ambler](https://academy.teamcaredental.com/hubfs/Headshots/Colin%20Headshot.jpeg) Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a)  Aug 2, 2023 1:36:31 PM

[Retention and Reactivation](https://academy.teamcaredental.com/help-center/tag/retention-and-reactivation) [Preappointment](https://academy.teamcaredental.com/help-center/tag/preappointment)

![Inconvenient appointments don't show-up...so pre-appointment into Primetime!!](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)

It's well-researched statistically proven that when patients are forced to take off of work that they will have a higher likelihood to cancel their appointment.  So this MUST be considered when preappointing.

Afterall, the overarching goal is to be highly effective in patient retention.  To this end, a patient that does not attend their future appointment is not going be a retained patient.  Therefore, simply pre-appointing a patient by itself is not enough ... we must  we must track and monitor how well we are offering & scheduling them into primetime hours!

## Completed Appointments

The "heat map" 

![Inconvenient Appointments - Example 1](https://academy.teamcaredental.com/hs-fs/hubfs/Blog/Inconvenient%20Appointments%20-%20Example%201.png?width=1136&height=776&name=Inconvenient%20Appointments%20-%20Example%201.png)

## Where did they get pre-appointed?

![Inconvenient Appointments - Example 2](https://academy.teamcaredental.com/hs-fs/hubfs/Blog/Inconvenient%20Appointments%20-%20Example%202.png?width=1175&height=673&name=Inconvenient%20Appointments%20-%20Example%202.png)

 

### View Other Topics

- [Getting Started (10)](https://academy.teamcaredental.com/help-center/tag/getting-started)
- [General (7)](https://academy.teamcaredental.com/help-center/tag/general)
- [Retention and Reactivation (7)](https://academy.teamcaredental.com/help-center/tag/retention-and-reactivation)
- [Case Presentation & Acceptance (4)](https://academy.teamcaredental.com/help-center/tag/case-presentation-acceptance)
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- [Goals & Incentives (3)](https://academy.teamcaredental.com/help-center/tag/goals-incentives)
- [Oriented by Role (3)](https://academy.teamcaredental.com/help-center/tag/oriented-by-role)
- [Preappointment (3)](https://academy.teamcaredental.com/help-center/tag/preappointment)
- [Case Tracking (2)](https://academy.teamcaredental.com/help-center/tag/case-tracking)
- [HR & Managing Stuff (2)](https://academy.teamcaredental.com/help-center/tag/hr-managing-stuff)
- [Reactivation (2)](https://academy.teamcaredental.com/help-center/tag/reactivation)
- [Creating & Managing Treatment Plans (1)](https://academy.teamcaredental.com/help-center/tag/creating-managing-treatment-plans)
- [Incentives (1)](https://academy.teamcaredental.com/help-center/tag/incentives)
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