--- title: Team Care Dental Help Center (3) description: For educational content, courses and tutorials. (3) --- [Skip to the main content.](https://academy.teamcaredental.com/help-center/page/3#main-content) [![PNG for Web (600 × 300 px) (2)](https://academy.teamcaredental.com/hubfs/PNG%20for%20Web%20(600%20%C3%97%20300%20px)%20(2).svg "PNG for Web (600 × 300 px) (2)")](https://www.teamcaredental.com/) [![PNG for Web (600 × 300 px) (2)](https://academy.teamcaredental.com/hubfs/PNG%20for%20Web%20(600%20%C3%97%20300%20px)%20(2).svg "PNG for Web (600 × 300 px) (2)")](https://www.teamcaredental.com/) Toggle Menu Toggle Menu - Example Link - Example Link - Example Link [*Facebook*](https://academy.teamcaredental.com/help-center/page/3#0) [*Instagram*](https://academy.teamcaredental.com/help-center/page/3#0) [*LinkedIn*](https://academy.teamcaredental.com/help-center/page/3#0) [*Twitter*](https://academy.teamcaredental.com/help-center/page/3#0) [*Youtube*](https://academy.teamcaredental.com/help-center/page/3#0) [*Medium*](https://academy.teamcaredental.com/help-center/page/3#0) # Help Center #### Add subtitle here. Filter by Tag Show All Case Presentation & Acceptance Case Tracking Creating & Managing Treatment Plans FAQ General Getting Started Goals & Incentives HR & Managing Stuff Incentives Lab Cases Onboarding - Level 1 Onboarding - Level 2 Onboarding - Level 3 Onboarding - Level 4 Onboarding - Level 5 Oriented by Role Payroll & Calculators Practice Data Setup Preappointment Reactivation Retention and Reactivation Types of Case Trackings ##### Sign Up Today [![Making Reactivation Calls](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/making-reactivation-calls) 2 min read #### [Making Reactivation Calls](https://academy.teamcaredental.com/help-center/making-reactivation-calls) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 1:42:21 PM Reactivation is a critical part of retaining your patients. TeamCare offers to easy-to-use, constantly updating and self-reportable system for your... [Retention and Reactivation](https://academy.teamcaredental.com/help-center/tag/retention-and-reactivation) [Reactivation](https://academy.teamcaredental.com/help-center/tag/reactivation) [Read More](https://academy.teamcaredental.com/help-center/making-reactivation-calls) [![Preappointment - 5% Difference is EVERYTHING](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/preappointment-5-difference-is-everything) 1 min read #### [Preappointment - 5% Difference is Everything](https://academy.teamcaredental.com/help-center/preappointment-5-difference-is-everything) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 1:41:57 PM If you haven't already, please read the article: What is churn? Am I actually losing patients? The point is: CHURN (or patient loss) unfortunately... [Retention and Reactivation](https://academy.teamcaredental.com/help-center/tag/retention-and-reactivation) [Getting Started](https://academy.teamcaredental.com/help-center/tag/getting-started) [Read More](https://academy.teamcaredental.com/help-center/preappointment-5-difference-is-everything) [![How do we know if we're doing well or poorly?](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/how-do-we-know-if-were-doing-well-or-poorly) 1 min read #### [How do we know if we're doing well or poorly?](https://academy.teamcaredental.com/help-center/how-do-we-know-if-were-doing-well-or-poorly) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 1:41:22 PM As we all know, it's important to "know your numbers" and have awareness about your practice's performance on a daily, weekly, monthly basis. Goals... [Goals & Incentives](https://academy.teamcaredental.com/help-center/tag/goals-incentives) [Getting Started](https://academy.teamcaredental.com/help-center/tag/getting-started) [Read More](https://academy.teamcaredental.com/help-center/how-do-we-know-if-were-doing-well-or-poorly) [![Goals: The Basics](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/goals-the-basics) 1 min read #### [Goals: The Basics](https://academy.teamcaredental.com/help-center/goals-the-basics) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 1:40:51 PM Getting Started [Goals & Incentives](https://academy.teamcaredental.com/help-center/tag/goals-incentives) [Getting Started](https://academy.teamcaredental.com/help-center/tag/getting-started) [Read More](https://academy.teamcaredental.com/help-center/goals-the-basics) [![Ways to incentivize your team](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/ways-to-incentivize-your-team) 1 min read #### [Ways to incentivize your team](https://academy.teamcaredental.com/help-center/ways-to-incentivize-your-team) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 1:39:57 PM Preview of some of the preliminary designs. We are targeting Aug 1, 2023 to release these modules. [Goals & Incentives](https://academy.teamcaredental.com/help-center/tag/goals-incentives) [Incentives](https://academy.teamcaredental.com/help-center/tag/incentives) [Read More](https://academy.teamcaredental.com/help-center/ways-to-incentivize-your-team) [![Ortho Cases: Overview](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/ortho-cases-overview) #### [Ortho Cases: Overview](https://academy.teamcaredental.com/help-center/ortho-cases-overview) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 1:39:18 PM If you're a general dentist office that does clear aligner cases, then you probably know that sometimes it's hard to keep track of the cases!... [Case Tracking](https://academy.teamcaredental.com/help-center/tag/case-tracking) [Types of Case Trackings](https://academy.teamcaredental.com/help-center/tag/types-of-case-trackings) [Read More](https://academy.teamcaredental.com/help-center/ortho-cases-overview) [![Lab Cases](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/lab-cases) 1 min read #### [Lab Cases](https://academy.teamcaredental.com/help-center/lab-cases) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 1:38:39 PM As handling lab cases is essential for just about every dental offices, most practices has an existing system in place. But most of those systems,... [Case Tracking](https://academy.teamcaredental.com/help-center/tag/case-tracking) [Lab Cases](https://academy.teamcaredental.com/help-center/tag/lab-cases) [Read More](https://academy.teamcaredental.com/help-center/lab-cases) [![Thinking about Treatment Plan as statistics & averages](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/thinking-about-treatment-plan-as-statistics-averages) 2 min read #### [Thinking about Treatment Plan as statistics & averages](https://academy.teamcaredental.com/help-center/thinking-about-treatment-plan-as-statistics-averages) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 1:38:15 PM Not all patients need treatment (some are healthy). Not all patients complete the treatment that gets recommended (some patients say "no"., some... [Getting Started](https://academy.teamcaredental.com/help-center/tag/getting-started) [Case Presentation & Acceptance](https://academy.teamcaredental.com/help-center/tag/case-presentation-acceptance) [Read More](https://academy.teamcaredental.com/help-center/thinking-about-treatment-plan-as-statistics-averages) [![Front Desk: Day Sheet & Aftercare](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/front-desk-day-sheet-aftercare) 1 min read #### [Front Desk: Day Sheet & Aftercare](https://academy.teamcaredental.com/help-center/front-desk-day-sheet-aftercare) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 1:37:23 PM On a per-patient basis, the front desk is responsible to manage the next appointments for a patient with respect to ... [Retention and Reactivation](https://academy.teamcaredental.com/help-center/tag/retention-and-reactivation) [Preappointment](https://academy.teamcaredental.com/help-center/tag/preappointment) [Read More](https://academy.teamcaredental.com/help-center/front-desk-day-sheet-aftercare) [![Inconvenient appointments don't show-up...so pre-appointment into Primetime!!](https://academy.teamcaredental.com/hubfs/Blog/Team%20Care%20Blog%20Featured%20Image.png)](https://academy.teamcaredental.com/help-center/inconvenient-appointments-dont-show-up) #### [Inconvenient appointments don't show-up...so pre-appointment into Primetime!!](https://academy.teamcaredental.com/help-center/inconvenient-appointments-dont-show-up) ![Picture of Colin Ambler](https://academy.teamcaredental.com/hs-fs/hubfs/Headshots/Colin%20Headshot.jpeg?width=30&name=Colin%20Headshot.jpeg) [Colin Ambler](https://academy.teamcaredental.com/help-center/author/colin-a): Aug 2, 2023 1:36:31 PM It's well-researched statistically proven that when patients are forced to take off of work that they will have a higher likelihood to cancel their... [Retention and Reactivation](https://academy.teamcaredental.com/help-center/tag/retention-and-reactivation) [Preappointment](https://academy.teamcaredental.com/help-center/tag/preappointment) [Read More](https://academy.teamcaredental.com/help-center/inconvenient-appointments-dont-show-up) [Prev](https://academy.teamcaredental.com/help-center/page/2) [1](https://academy.teamcaredental.com/help-center/page/1) [2](https://academy.teamcaredental.com/help-center/page/2) [3](https://academy.teamcaredental.com/help-center/page/3) [4](https://academy.teamcaredental.com/help-center/page/4) [Next](https://academy.teamcaredental.com/help-center/page/4) [![PNG for Web (600 × 300 px)](https://academy.teamcaredental.com/hubfs/PNG%20for%20Web%20(600%20%C3%97%20300%20px).svg)](https://www.teamcaredental.com/) - [Terms and Conditions](https://www.teamcaredental.com/privacy) - [Built by Wild Rover](https://www.wildrover.co/) © 2026 TeamCare Dental, LLC *Return to Top*